Last Updated: 19th July 2024
Welcome to HighlandGuide.co.uk. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for users in the United States.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you visit our website, register an account, or subscribe to our newsletter:
• Name
• Email address
• Phone number
• Postal address
• Payment information (if applicable)
1.2 Non-Personal Information
We also collect non-personal information, such as:
• Browser type
• IP address
• Pages visited on our site
• Time and date of visit
2. How We Use Your Information
We use your personal information for the following purposes:
• To provide and improve our services
• To process transactions and send you related information
• To send you promotional materials, newsletters, and other communications
• To respond to your comments and questions
• To personalise your experience on our site
• To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
• With your consent
• To trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential
• When required by law or to protect our rights, property, or safety
4. Your Rights
4.1 European Users (GDPR)
If you are located in the European Economic Area, you have the following rights under GDPR:
• Access: You can request access to your personal data.
• Rectification: You can request that we correct or update your personal data.
• Erasure: You can request that we delete your personal data.
• Restriction: You can request that we restrict the processing of your personal data.
• Portability: You can request that we transfer your personal data to another organisation.
• Objection: You can object to the processing of your personal data.
To exercise these rights, please contact us at [email protected].
4.2 California Users (CCPA)
If you are a California resident, you have the following rights under CCPA:
• Access: You can request access to the personal information we have collected about you in the past 12 months.
• Deletion: You can request that we delete your personal information.
• Disclosure: You can request information about how we have collected, used, and shared your personal information in the past 12 months.
• Opt-Out: You can opt-out of the sale of your personal information.
To exercise these rights, please contact us at [email protected].
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure server infrastructure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognise your browser and capture and remember certain information.
You can choose to disable cookies through your individual browser options. However, doing so may affect your ability to use some features on our site.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Unit 6, Ben Nevis Way, Fort William, PH33 6RU
Thank you for visiting HighlandGuide.co.uk!